koko300 Privacy Policy

Welcome to the koko300 Privacy Policy. koko300 is an online gaming platform serving players in Bangladesh. We understand that your personal data is important to you, and we take our responsibility to protect it seriously.

This Privacy Policy explains what personal data koko300 collects from you, why we collect it, how we use it, who we share it with and what rights you have over it. It applies to all users of the koko300 website, mobile app and any related services.

By registering an account on koko300 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you have any questions at any point, our support team is available 24/7 to help.

This policy should be read alongside the koko300 Terms and Conditions, which govern your use of the platform as a whole.

koko300 collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information from third-party payment providers.

koko300 uses your personal data only for legitimate purposes directly related to running your account and providing our services. Here is a breakdown of exactly how your data is used:

• Account Management — To create, maintain and secure your koko300 account, including login authentication and password recovery.
• Payment Processing — To process deposits and withdrawals via bKash, Nagad and Rocket, and to verify that transactions match your registered account.
• Identity Verification — To confirm your age and identity as required by our responsible gaming and anti-fraud obligations.
• Customer Support — To respond to your enquiries, resolve disputes and investigate account issues.
• Fraud Prevention — To detect and prevent fraudulent activity, money laundering and abuse of the koko300 platform.
• Platform Improvement — To analyse usage patterns and improve the koko300 experience for all players.
• Promotions — To send you bonus offers and platform updates, but only if you have opted in to receive them.
• Legal Compliance — To meet our obligations under applicable laws and regulations.

koko300 does not use your data for automated decision-making that produces legal or similarly significant effects on you without human review.

koko300 processes your personal data on the following legal grounds:

• Contract Performance — Processing your data is necessary to provide the koko300 service you signed up for, including running your account and processing payments.
• Legal Obligation — Some data processing is required by law, including identity verification for anti-money laundering compliance and age verification for responsible gaming.
• Legitimate Interests — koko300 has a legitimate interest in preventing fraud, securing the platform and improving our services, provided this does not override your rights.
• Consent — For optional activities such as receiving promotional communications, we rely on your explicit consent, which you can withdraw at any time.

koko300 does not sell your personal data. We share it only in the following limited circumstances:

• Payment Providers — bKash, Nagad and Rocket receive only the transaction data necessary to process your deposits and withdrawals.
• Game Providers — Third-party game providers receive a pseudonymous player identifier to deliver game content. They do not receive your name, phone number or financial details.
• Identity Verification Services — When KYC verification is required, your identity documents may be shared with a licensed verification partner operating under strict confidentiality obligations.
• Legal Authorities — koko300 will disclose data to law enforcement or regulatory bodies when required to do so by law or valid legal process.
• Business Transfers — In the event of a merger or acquisition, your data may be transferred to the new entity, which will be bound by this Privacy Policy.

koko300 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit koko300.

• Essential Cookies — Required for the platform to function. These handle your login session, security tokens and language preferences. You cannot opt out of these.
• Analytics Cookies — Help koko300 understand which pages are popular, how long players stay and where they encounter issues. This data is aggregated and anonymised.
• Preference Cookies — Remember your settings such as game volume, display preferences and notification choices.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to play on koko300, though some personalisation features may not work as expected.

koko300 takes data security seriously. We implement multiple layers of technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure.

• TLS Encryption — All data transmitted between your device and koko300 servers is encrypted using TLS 1.3.
• AES-256 Storage Encryption — Sensitive data stored on koko300 servers is encrypted at rest using AES-256.
• Access Controls — Only authorised koko300 staff with a legitimate need can access player data, and all access is logged and audited.
• Two-Factor Authentication — Available for all koko300 accounts to add an extra layer of login security.
• Regular Security Audits — koko300 conducts periodic security reviews and penetration testing to identify and address vulnerabilities.

While koko300 takes every reasonable precaution, no system is completely immune to security risks. If you suspect your account has been compromised, contact koko300 support immediately and change your password.

koko300 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

When data is no longer required, koko300 securely deletes or anonymises it so it can no longer be linked back to you.

As a koko300 player, you have the following rights over your personal data. To exercise any of these rights, contact our support team and we will respond within 30 days.

koko300 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on koko300, please contact our support team immediately.

Upon receiving a verified report of an underage account, koko300 will close the account, delete all associated personal data and return any deposited funds to the payment source within 48 hours.

koko300 uses age verification checks during registration and may request identity documents to confirm a player's age at any time. This is both a legal requirement and a core part of our responsible gaming commitment.

koko300 may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will notify you via your registered contact details or through a prominent notice on the koko300 platform.

The updated policy will always be available on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically so you stay informed about how koko300 protects your data.

Continued use of koko300 after a policy update constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you may close your account by contacting support — your real-money balance will be returned to your registered payment account.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how koko300 handles your personal information, please get in touch with our support team:

• Email: [email protected]
• Live Chat: Available 24/7 directly within your koko300 account dashboard.

We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them fully within 7 working days. Your privacy matters to us — we take every concern seriously and will always give you a clear, honest answer.